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Shipping & Returns

Merchandise ordered from existing inventory may be returned up to 30 days after date of purchase for a full refund. Goods must be unused and in original packaging. Any damaged or obviously used merchandise is unavailable for return, except in the case of a product that has a manufacturing defect. Upon completion & acknowledgment of a factory level quality control error, defective merchandise will be replaced at suppliers expense or given a full refund of original purchase price.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Returns

 

To initiate a return, please contact Sweet Life Brands at 360-233-5051 to obtain a return authorization.

 

Return Instructions:

 

  • Packaging and shipping costs are the buyer’s responsibility unless it is a product defect.

  • You may return the product in person or ship it to our Retail Location at:

    2747 29th Ave SW, Tumwater, WA 98512

 

For any questions or assistance, feel free to reach out to us!